Candidate Support Specialist

Marketing · Warsaw, Poland
Department Marketing
Employment Type Full-Time
Minimum Experience Entry-level

About our company

Codecool is a growing network of international coding schools in the EU. Our mission is to reinvent IT education and solve the ever growing IT talent gap of companies by giving coding careers for a wide range of people. Codecool is already present in 5 locations and 4 countries (Hungary, Poland, Romania & Austria). We changed the lives of more than 2000 students through coding by providing trainings and jobs for them.

Now we are looking for an enthusiastic full-time Candidate Support Specialist in Poland to join our Student Recruitment team. You will be working preferably from Warsaw (we have a really flexible working from home system, so whenever you feel you need to work from home, we totally support it!) but your tasks will exceed the city's and the country's borders.


👉Within a 24 hour window proactively contact candidates who have started the application process. Answer their questions and help them in case they get stuck.

👉Provide great customer experience to candidates and answer all of their questions over the phone and online.

👉Provide information about Codecool and our different courses to applicants and help them choose the course best suits them.

👉Keep contact with candidates via phone, social chat and email.

👉Track prospect statuses with regards to each contact.

👉Carry out administrative work connected to Student Recruitment and prospect contacts.

👉Take part in interviews and assessment events, open days.

👉Measure and report on prospecting effectiveness and KPIs

Expectations and required skills:

🔵You have outstanding communication skills in both English and Polish. 

🔵You have great interpersonal and communication skills. You can easily connect with people.

🔵You have the ability to gather data, compile information, and prepare reports.

🔵You are happy to make daily calls and regularly follow up with prospects.

🔵You are proactive and enthusiastic in your work, and empathetic with others.

🔵You know how to work with others, but you are comfortable with doing your job independently.

🔵Ideally you have some experience in Telesales / Sourcing / Recruiting or Sales.

🔵You have some experience with Sales or Recruitment targets.

🔵Skill in the configuration and use of computerized database programs.

🔵Ability to make administrative/procedural decisions and judgments.

Why work for us?

✔️We offer an awesome atmosphere. Our offices are somewhere between a tech start-up and a university hallway, full of budding coding superstars.

✔️Cool office. Greatly selected colleagues with the same values and attitude of work. 

✔️We teach hard, play hard: we work four days every second week.

✔️We are a flat organization, if you have an idea and the motivation to make it happen, there is no bureaucracy that stops you, it will happen.

Codecool’s Vision:

We want to revolutionize the way people and organisations learn, grow and connect in our tech-driven world through lifelong learning, career planning, and employee management.

We at Codecool are working to reach our Vision based on our core values:

💫Courage: You need the courage to explore new things and break conventions.

💫Honesty: Be honest with yourself, with your peers whether it is a good situation or a bad one.

💫Quality: We expect quality and craftsmanship in everything we do.

💫Fun: have fun, because if you enjoy something, you’ll become better at it. It’s that simple.

Thank You

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  • Location
    Warsaw, Poland
  • Department
  • Employment Type
  • Minimum Experience